Refund policy

All products purchased from Productsverse.com.pkĀ can be exchanged withinĀ 7Ā days of purchase only if:

  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

To avail the above mentionedĀ service, we will need a clear proof in form of a video clip in whichĀ the customer explains the issue with clear visibility.Ā 

There are certain scenarios whereĀ we don't support returns & refunds. They include:

  • Customer doesn't like the product.
  • The product is damaged because of use.